Shipping & Delivery

EDgun.shop (operated by Wolfiek Group)

1. Dispatch Times

All orders ship directly from our warehouse. Our goal is to dispatch within 1 to 2 business days of purchase confirmation. Pre-order items show their specific processing time on the product page. During peak periods — sales events, holidays — shipping times may be slightly longer; when that happens, it is stated in the terms of the campaign.

2. Shipping Costs

Two ways to find out the shipping cost for your order. Before checkout, use the "Estimated Shipping" option on the cart review page: select your country, enter your address, and see the cost instantly. Or at checkout itself, where the shipping cost is calculated and displayed automatically once you complete your delivery address.

3. Shipping Destinations

We ship primarily to the European Union, the United Kingdom, the United States, Norway, Switzerland, Chile, and Argentina, as well as other international markets. The full list is available in the Shipping Destinations List. If your country is not listed, email us with what you would like to purchase and we will inform you of the available shipping options. Due to legal or logistical restrictions, we currently do not ship to China or Russia.

4. Delivery Changes with the Courier

We advise against arranging delivery changes directly with the courier. Changes made directly with the courier may affect delivery, and we cannot accept responsibility for packages lost as a result of modifications not coordinated with us. If you need a change, arrange it through shipping@wolfiekgroup.com.

5. Long Transit Times

For shipments to the EU, UK, and USA: if your order has been in transit for more than 60 days, you may request a refund by completing the Cancellation Form. Refunds are processed 90 days after shipment departure, the time required to complete the necessary investigations.

6. Shipments Outside the EU, UK, or USA

For destinations outside the European Union, the United Kingdom, and the United States, responsibility for the shipment passes to the customer once the order leaves our warehouse. In the event of losses, customs holds or returns, or issues during transit or import, we cannot offer a refund or replacement shipment. We recommend reviewing your country's import laws and tariffs before ordering. See also our dedicated pages for shipping to the United Kingdom and the United States.

7. Legal Compliance

The buyer is responsible for the product being legal in their country. By placing an order, you confirm that you have verified compliance with all applicable local, national, and international laws governing the purchase, import, possession, or use of the product. Wolfiek Group assumes no responsibility for violations of such laws or for the misuse, illegal possession, or prohibited importation of its products within your jurisdiction.

8. Power and Calibre Restrictions

Every product ships adjusted to the power permitted in the destination country. From there, complying with local regulations is the user's responsibility: limits vary by country — 20 joules in France, 7.5 in Italy, 10 in Sweden — and some countries also restrict calibre, such as Denmark (.177 only) or Portugal. These regulations are updated frequently; always verify the current legislation where you reside.

9. High-Pressure Air Bottles and Tanks

Bottles and tanks are shipped strictly empty. Transport safety regulations do not allow pressurized bottles to be shipped, so every bottle — including carbon fibre ones — travels uncharged and is filled at destination.

If you have any questions about shipping and delivery, please contact our support team.